Assistant General Manager — Luxury Club Operations

VillaSport Athletic Club and Spa; Redwood City (CA); On-site; USD 106,000 - 130,000; Full time

Benefits offered by this job

PTO

Benefits package

401K match up to 4%

Complimentary club membership

Product discounts

Job summary

VillaSport Athletic Club and Spa in Redwood City is seeking an Assistant General Manager to partner with the General Manager in delivering five-star service and a high-performance culture.

You will mentor a direct report team across housekeeping, member services, spa, events/sports, and F&B, while driving club operations, guest satisfaction, and financial results with integrity and energy.

Qualifications

• Five-star customer service/retention and problem-solving skills.
• Excellent communication and staff development skills.
• Critical eye for cleanliness, maintenance and facility presentation.
• Experience leading a team in a high-end, service-oriented business.

Responsibilities

• Assist the GM in delivering the brand promise and service vision.
• Lead, mentor and develop the direct reports across departments.
• Ensure housekeeping, member services, spa, events/sports, and F&B meet Villa Sport standards.
• Drive operational performance and financial results with integrity.

Skills

Five-star service

Problem solving

Excellent communication

Staff development

Leadership

Revenue & expense management

High energy

Accountability

Education

College degree or equivalent experience

Alcohol Server certification

Job description

VillaSport Athletic Club and Spa in Redwood City is seeking an Assistant General Manager to partner with the General Manager in delivering five-star service and a high-performance culture.

You will mentor a direct report team across housekeeping, member services, spa, events/sports, and F&B, while driving club operations, guest satisfaction, and financial results with integrity and energy.