Assistant General Manager - Lead with Heart, Drive Growth

popeyes; Tucson (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical insurance

Dental insurance

Vision insurance

Discounted meals

Inclusive culture

Job summary

Popeyes is seeking an Assistant General Manager to lead operations with passion and heart. In this role you’ll support the Restaurant General Manager, coach the crew, and help deliver the brand’s legendary Southern hospitality on every shift.

You’ll drive guest satisfaction, manage labor and costs, uphold safety standards, and develop a high-performing team in a fast-paced environment. If you excel at hands-on leadership and crave growth, this is your path to a rewarding career with Popeyes.

Qualifications

• 3-5 years of experience in restaurant or retail management (QSR experience is a plus)
• People-first leadership style with a hands-on, lead-by-example approach
• Strong communication, problem-solving, and decision-making skills
• Love for fast-paced environments and great food

Responsibilities

• Support all aspects of daily restaurant operations, from front counter to back of house
• Lead shifts with confidence - ensuring speed, accuracy, and guest experiences
• Coach, develop, and motivate team members to hit service and performance goals
• Monitor food quality, safety standards, and cleanliness
• Assist in managing labor, food costs, and profitability
• Respond to guest feedback and resolve concerns with care
• Ensure compliance with brand standards, policies, and safety procedures
• Help with hiring, onboarding, and training of new team members

Skills

People leadership

Customer service

Communication

Problem solving

Adaptability

Job description

Popeyes is seeking an Assistant General Manager to lead operations with passion and heart. In this role you’ll support the Restaurant General Manager, coach the crew, and help deliver the brand’s legendary Southern hospitality on every shift.

You’ll drive guest satisfaction, manage labor and costs, uphold safety standards, and develop a high-performing team in a fast-paced environment. If you excel at hands-on leadership and crave growth, this is your path to a rewarding career with Popeyes.