Assistant General Manager - Lead Teams, Drive Hospitality & Growth

Shake Shack; Midlothian (VA); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for旅行, 及

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Access to Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in Virginia is seeking a motivated Restaurant General Manager to lead and mentor a high-volume team, ensuring top service, quality and profitability.

You will oversee operations, payroll, scheduling, inventory, safety, and local community engagement, with a focus on hospitality and scalable growth.

If you have 3+ years of GM experience and a passion for guest experience, apply to join the ShackFam.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Ability to learn and train others on all aspects of the Shack operations
• Demonstrated ability to champion hospitality and motivate team members
• Strong leadership skills with a focus on coaching and achieving excellence
• Knowledgeable in all financial aspects of business operations
• Minimum 3 years of P&L responsibilities
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Leadership

People management

P&L responsibilities

Operations management

Food safety

Inventory control

Customer service

Job description

Shake Shack in Virginia is seeking a motivated Restaurant General Manager to lead and mentor a high-volume team, ensuring top service, quality and profitability.

You will oversee operations, payroll, scheduling, inventory, safety, and local community engagement, with a focus on hospitality and scalable growth.

If you have 3+ years of GM experience and a passion for guest experience, apply to join the ShackFam.