Restaurant Operations Lead - Growth, Mentorship and Impact

Shake Shack; Virginia; On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for avar

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability保险

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Access to Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in Virginia is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and coach a high-energy team. You’ll oversee service, food safety, and staffing while upholding Shake Shack’s hospitality standards.

The role requires 2–3 years in restaurant management, strong operational knowledge, and a passion for coaching others. Shake Shack offers Weekly Pay and bonuses, meal discounts, medical/dental/vision insurance, 401(k) with match, paid time off, parental

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Staff training

Operations

Job description

Shake Shack in Virginia is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and coach a high-energy team. You’ll oversee service, food safety, and staffing while upholding Shake Shack’s hospitality standards.

The role requires 2–3 years in restaurant management, strong operational knowledge, and a passion for coaching others. Shake Shack offers Weekly Pay and bonuses, meal discounts, medical/dental/vision insurance, 401(k) with match, paid time off, parental