Assistant General Manager - Lead Team & Guest Experience

Lettuce Escape; Washington; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Bonus

Paid Time Off

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Domestic Partners

Job summary

RPM Italian in Washington, DC is hiring an Assistant General Manager to lead daily operations and guest experiences in a full-service venue.

The role requires at least 5 years in restaurant management and 2+ years as AGM; you will train staff, manage costs, and collaborate with the GM to drive sales.

The position offers a competitive salary, quarterly bonus, PTO, 401(k), and comprehensive health benefits.

Qualifications

• 5+ years of restaurant management experience.
• 2+ years of AGM experience in a full-service restaurant.
• Skilled in leading and developing teams.
• Experienced with inventory and BOH systems.

Responsibilities

• Ensure day-to-day business operations run smoothly.
• Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries
• Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
• Respond immediately and effectively to guest and employee needs and feedback
• Assist GM in managing costs, driving sales and growing the business in support of financial goals
• Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
• Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

Skills

Leadership

People management

Customer service

Budgeting

Tools

Inventory systems

BOH systems

Job description

RPM Italian in Washington, DC is hiring an Assistant General Manager to lead daily operations and guest experiences in a full-service venue.

The role requires at least 5 years in restaurant management and 2+ years as AGM; you will train staff, manage costs, and collaborate with the GM to drive sales.

The position offers a competitive salary, quarterly bonus, PTO, 401(k), and comprehensive health benefits.