Assistant General Manager: Lead Team, Elevate Service

LV Petroleum LLC; Oklahoma; On-site; USD 52,000 - 76,000; Full time

Job summary

LV Petroleum LLC is seeking an Assistant General Manager for Sbarro's located inside our travel center. You will lead front-of-house staff, ensure top-notch customer service, and assist in managing budgets and daily operations.

Ideal candidates have 2–3 years in a supervisory role in food service, strong leadership, and attention to detail. A hospitality mindset and the ability to drive promotions are valued in this fast-paced setting.

Qualifications

• Education: High school diploma or equivalent; hospitality management degree preferred.
• Experience: 2–3 years in a supervisory or management role in food service.
• Leadership: Strong leadership and interpersonal skills to motivate and manage a team.
• Customer service: Exceptional customer service skills and conflict handling.
• Financial: Experience managing budgets, labor costs, and profitability.

Responsibilities

• Help recruit, train, and onboard new employees and ensure proper training.
• Supervise and motivate restaurant staff; delegate tasks and provide guidance.
• Conduct performance evaluations and provide feedback for growth.
• Monitor quality of food, service, and guest experiences; resolve complaints.
• Assist in managing budgets, labor costs, and inventory to maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Support local marketing efforts and promotions to drive sales.
• Regularly report to the General Manager on operations and financial status.

Skills

Staff leadership

Customer service

Financial acumen

Time management

Communication

Problem solving

Attention to detail

Team motivation

Education

High school diploma or equivalent

Hospitality management degree preferred

Job description

LV Petroleum LLC is seeking an Assistant General Manager for Sbarro's located inside our travel center. You will lead front-of-house staff, ensure top-notch customer service, and assist in managing budgets and daily operations.

Ideal candidates have 2–3 years in a supervisory role in food service, strong leadership, and attention to detail. A hospitality mindset and the ability to drive promotions are valued in this fast-paced setting.