Assistant General Manager — Lead Team, Elevate Service

Applegreen-USA-Welcome-Centers-Central-Services; North Arlington (NJ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access - Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in New Jersey is seeking an Assistant General Manager to support the General Manager and oversee daily operations in a fast-paced setting. This role offers entry-level managers a path to develop essential leadership and discretion skills while ensuring smooth store performance.

You will mentor staff, supervise shifts, uphold brand standards, manage cash, and resolve customer needs, with a focus on teamwork and continuous improvement.

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Basic food safety understanding and practice.

Responsibilities

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Skills

Leadership

Customer Service

Communication

Team Motivation

Food Safety

Interpersonal Skills

Education

High School Diploma

Job description

Applegreen USA Welcome Centers Central Services in New Jersey is seeking an Assistant General Manager to support the General Manager and oversee daily operations in a fast-paced setting. This role offers entry-level managers a path to develop essential leadership and discretion skills while ensuring smooth store performance.

You will mentor staff, supervise shifts, uphold brand standards, manage cash, and resolve customer needs, with a focus on teamwork and continuous improvement.