Assistant General Manager: Service Leader & Team Coach

Applegreen-USA-Welcome-Centers-Central-Services; Trenton (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in Trenton, NJ is seeking an Assistant General Manager to help the General Manager run daily operations. This role offers a platform for entry-level managers to learn essential management skills and exercise sound judgment.

You will lead a team, uphold brand standards, ensure accurate cash handling, and focus on guest satisfaction while coordinating with the General Manager and support staff in a fast-paced environment.

Qualifications

• Proven leadership and management abilities.
• Excellent customer service and communication skills.
• Understanding of basic food safety practices and procedures.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Supervise day-to-day operations and coach shifts supervisors.
• Act as GM in their absence and maintain smooth store operations.
• Motivate staff and maintain positive morale during challenging times.
• Ensure brand standards, policies, and procedures are followed.
• Manage cash handling and daily financial reports.
• Address customer needs and resolve issues to build lasting relationships.
• Perform routine inventory checks to verify stock accuracy.

Skills

Leadership

Customer service

Verbal communication

Business acumen

Food safety basics

Team motivation

Adaptability

Job description

Applegreen USA Welcome Centers Central Services in Trenton, NJ is seeking an Assistant General Manager to help the General Manager run daily operations. This role offers a platform for entry-level managers to learn essential management skills and exercise sound judgment.

You will lead a team, uphold brand standards, ensure accurate cash handling, and focus on guest satisfaction while coordinating with the General Manager and support staff in a fast-paced environment.