Assistant General Manager - Lead Store Ops & People

Applegreen Travel Plazas; Lanoka Harbor (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA welcomes you to join our Welcome Centers Central Services team as an Assistant General Manager. The role supports the General Manager to ensure smooth day-to-day operations and provides a clear path for entry-level managers to learn essential management skills and exercise sound judgment.

As a key leader, you will guide teams, enforce policies, and uphold brand standards while delivering excellent guest experiences across our networks.

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude
• Excellent verbal and communication skills with a sharp business acumen
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

Responsibilities

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Skills

Leadership & team motivation

Customer service excellence

Verbal & written communication

Food safety knowledge

Physical stamina

Job description

Applegreen USA welcomes you to join our Welcome Centers Central Services team as an Assistant General Manager. The role supports the General Manager to ensure smooth day-to-day operations and provides a clear path for entry-level managers to learn essential management skills and exercise sound judgment.

As a key leader, you will guide teams, enforce policies, and uphold brand standards while delivering excellent guest experiences across our networks.