Assistant General Manager: Lead Service & Guest Experience

Traditions Hospitality Group; Newcastle (OK); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Daily Pay

Health Insurance

401(k) Matching

Dental Insurance

Vision Insurance

Basic Life Insurance

Disability Insurance

Teladoc for Part-Time Employees

Paid Time Off

Employee Appreciation & Recognition

Job summary

Traditions Hospitality Group is seeking an Assistant General Manager to lead daily operations, supervise staff, and foster exceptional guest experiences. You will help implement strategies to boost satisfaction, manage scheduling and budgets, and ensure regulatory compliance.

The role offers growth in a dynamic hospitality environment with comprehensive benefits. The position requires 21+ years, 2+ years in hospitality, and flexibility for nights/weekends/holidays.

Qualifications

• Must be at least 21 years old.
• Minimum 2 years of hospitality-related experience.
• Must be able to obtain a Gaming badge (if applicable).
• Must be able to obtain an ABLE license (if applicable).
• Flexibility to work nights, weekends, and holidays.
• Excellent leadership, communication, and problem-solving skills.
• Maintain professional appearance and demeanor.
• Willingness to travel as required.

Responsibilities

• Assist in managing overall operations, including staff supervision, guest relations, and facility maintenance.
• Support development and implementation of strategies to enhance guest satisfaction and drive business growth.
• Ensure compliance with regulatory requirements and company policies.
• Handle administrative tasks, such as scheduling, budgeting, and reporting.

Skills

Leadership

Guest relations

Staff supervision

Communication

Problem-solving

Scheduling

Budgeting

Job description

Traditions Hospitality Group is seeking an Assistant General Manager to lead daily operations, supervise staff, and foster exceptional guest experiences. You will help implement strategies to boost satisfaction, manage scheduling and budgets, and ensure regulatory compliance.

The role offers growth in a dynamic hospitality environment with comprehensive benefits. The position requires 21+ years, 2+ years in hospitality, and flexibility for nights/weekends/holidays.