Assistant General Manager: Lead Restaurant Ops & Service

Harri; Scottsdale (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

Dental, Life & Vision Insurance

Generous Employee + Guest Discounts at

Paid Vacation/Sick Time

Bonus Opportunities

Job summary

Harri in Scottsdale, AZ is seeking an Assistant General Manager to partner with our General Manager and run a busy restaurant, both front of house and back of house. You will lead with a smile, drive guest service, and uphold standards.

The ideal candidate has 3+ years in high-volume restaurant management, strong financial skills, and the ability to develop people. Availability for evenings, weekends, and holidays is required; bilingual English/Spanish a plus.

Qualifications

• 3+ years of high-volume restaurant management experience leading teams of 15+ employees
• Strong background in customer service management
• Extensive food and beverage knowledge
• Sharp financial management skills
• Precision and consistency in following recipes, processes and systems
• Strong organization and prioritization; multitasking ability
• Availability for evenings, weekends and holidays
• Age 21+, with a High School diploma or GED
• Ability to lift 30+ lbs. and stand for 8+ hours

Responsibilities

• Run the whole restaurant, front of house and back of house
• Deliver superior guest service and ensure every guest leaves happy
• Handle guest concerns quickly and professionally
• Protect the quality of every plate and pour
• Organize and supervise shifts
• Coach your team with regular feedback to keep them upbeat and productive
• Forecast needs, estimate usage and manage inventory
• Maintain sanitation and safety standards
• Control costs and reduce waste
• Promote the brand inside and outside the restaurant
• Build a positive workplace and lead by example
• Track operations and take corrective action when needed

Skills

Restaurant management

Customer service management

Financial management

Leadership

Bilingual (English/Spanish)

Team coaching

Multitasking

Education

High School diploma or GED

Tools

Windows

MS Office

Toast

OpenTable

Inventory control systems

Job description

Harri in Scottsdale, AZ is seeking an Assistant General Manager to partner with our General Manager and run a busy restaurant, both front of house and back of house. You will lead with a smile, drive guest service, and uphold standards.

The ideal candidate has 3+ years in high-volume restaurant management, strong financial skills, and the ability to develop people. Availability for evenings, weekends, and holidays is required; bilingual English/Spanish a plus.