Assistant General Manager: Lead Restaurant Ops

CAVA; Mission (KS); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Early Wage Access

Health benefits

401k enrollment

Paid sick leave and parental leave

Free meals for shifts

Job summary

CAVA is seeking an Assistant General Manager to join our team and help lead restaurant operations with the General Manager and Area Leader. You will develop action plans, manage schedules, forecasting, labor, and inventory to deliver exceptional guest experiences.

You will mentor Team Members, uphold food safety standards, control costs, and support in financial reporting. The role requires strong leadership, excellent communication, and a flexible schedule including nights and weekends.

Qualifications

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Knowledge of legal, health, safety, and sanitation regulations.
• Ability to adapt to a fast-paced environment and solve problems effectively.
• Willing to work flexibly (including at night and on weekends) and to travel as needed.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.

Skills

Leadership

Communication

Customer service

Team management

Budgeting

Food safety

Adaptability

Problem solving

Job description

CAVA is seeking an Assistant General Manager to join our team and help lead restaurant operations with the General Manager and Area Leader. You will develop action plans, manage schedules, forecasting, labor, and inventory to deliver exceptional guest experiences.

You will mentor Team Members, uphold food safety standards, control costs, and support in financial reporting. The role requires strong leadership, excellent communication, and a flexible schedule including nights and weekends.