Assistant General Manager - Lead Ops & Guest Experience

Taco Bell Corp.; Hayward (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Más Scholarship Program

Employee Referral Program

Education Benefits - GED reimbursement

DailyPay Program

Job summary

Diversified Restaurant Group in Hayward, CA is seeking an Assistant General Manager (AGM) to support the General Manager in daily restaurant operations, ensuring smooth service, quality, and financial performance. The AGM will lead shifts, coach the team, and uphold brand standards.

You will drive customer experience to a 5-star level, train future leaders, manage safety and compliance, and partner with the GM on recruitment, onboarding, and meeting financial goals.

Qualifications

• Must be 18 years or older.
• At least 2 years of restaurant experience with leadership on all shifts.
• High school diploma or equivalent.
• Must pass ServSafe Certification and maintain a current health card per local/state requirements.
• Reliable transportation and clear criminal background check.
• Average 45-hour work week with flexible availability (nights, weekends, holidays).

Responsibilities

• Lead shifts ensuring timely completion of tasks and quality assurance.
• Coach and motivate team members and shift managers to succeed and prioritize the customer experience.
• Prioritize health and safety, ensuring OSHA compliance.
• Train and develop individuals interested in leadership roles and provide feedback.
• Collaborate with GM to identify staffing needs, interview candidates, and onboard new hires.
• Support GM in achieving the restaurant's financial goals.
• Provide 5-star service to customers and maintain satisfaction as a top priority.
• Assist GM in overall restaurant operations management.

Skills

Shift leadership

Team leadership

Communication

Customer focus

Education

High school diploma or equivalent

Job description

Diversified Restaurant Group in Hayward, CA is seeking an Assistant General Manager (AGM) to support the General Manager in daily restaurant operations, ensuring smooth service, quality, and financial performance. The AGM will lead shifts, coach the team, and uphold brand standards.

You will drive customer experience to a 5-star level, train future leaders, manage safety and compliance, and partner with the GM on recruitment, onboarding, and meeting financial goals.