Assistant General Manager - Lead Operations & Guest Experience

KBP Brands; Aberdeen (MD); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Leadership development program

KBP Cares

Medical/dental/vision benefits

Paid time off

Education benefits (GED/college)**

Free shift meals

Employee discount

Paid training

Quarterly bonus program

Job summary

KBP Brands is seeking an Assistant General Manager for its KFC locations. You will lead a team, ensure exceptional guest experiences, and manage daily operations, food quality, safety, and costs. The role offers career growth, paid training, and comprehensive benefits.

Ideal candidates bring 1+ year of AGManager experience in food service or retail, with P&L responsibility, and availability to close two nights per week. Join a growing, values-driven restaurant group.

Qualifications

• At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility.
• Quick service experience preferred.
• Must be at least 18 years old.
• Availability to close the restaurant at least two nights a week.

Responsibilities

• Lead, train, schedule, and coach your team to create a positive and productive work environment.
• Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences.
• Oversee daily operations, including inventory, cash handling, and compliance with company policies.
• Maintain KFC’s standards for food quality, preparation, and presentation.
• Enforce safety and cleanliness standards to provide a safe environment for guests and employees.
• Manage labor and food costs to maximize profitability.
• Anticipate and resolve challenges that arise during your shift.

Skills

Leadership

Training

Scheduling

Guest service

Operations management

Inventory management

Cash handling

Safety standards

Job description

KBP Brands is seeking an Assistant General Manager for its KFC locations. You will lead a team, ensure exceptional guest experiences, and manage daily operations, food quality, safety, and costs. The role offers career growth, paid training, and comprehensive benefits.

Ideal candidates bring 1+ year of AGManager experience in food service or retail, with P&L responsibility, and availability to close two nights per week. Join a growing, values-driven restaurant group.