Assistant General Manager — Lead Hotel Ops, On-site Discounts

PM Hotel Group; Portland (OR); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Job summary

PM Hotel Group operates The Hampton Inn Tigard in Portland, OR, seeking an Assistant General Manager to lead daily hotel operations and coordinate with department heads to execute policies. The role emphasizes guest relations, staff oversight, and supporting the General Manager in administrative duties to ensure premium service and compliance.

The ideal candidate holds a bachelor’s degree in hotel management and has at least four years of hotel management experience, with English fluency and

Qualifications

• Bachelor’s degree in hotel management or related field.
• At least 4 years of management experience in the hotel industry.
• Fluent in English (read, write, speak).
• Familiar with OSHA and local health regulations.

Responsibilities

• Interview and hire new employees.
• Receives and resolves guest complaints.
• Assigns duties to department heads and ensures adherence to hotel policies and SOPs.
• Supports the General Manager in establishing and monitoring daily hotel operations.
• Steps in and acts as General Manager in their absence.

Skills

Leadership

Guest relations

Staff management

Policy execution

Education

Bachelor's degree in hotel management or related field

Job description

PM Hotel Group operates The Hampton Inn Tigard in Portland, OR, seeking an Assistant General Manager to lead daily hotel operations and coordinate with department heads to execute policies. The role emphasizes guest relations, staff oversight, and supporting the General Manager in administrative duties to ensure premium service and compliance.

The ideal candidate holds a bachelor’s degree in hotel management and has at least four years of hotel management experience, with English fluency and