Assistant General Manager — Lead Guest Experience

CAVA; Winter Park (FL); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine

401k with CAVA contribution

Paid sick leave, parental leave, and\n

Free CAVA meal for every shift

Job summary

CAVA in Winter Park, FL is seeking an Assistant General Manager to partner with the General Manager and Area Leader to drive store performance and guest satisfaction. You will help set action plans, manage labor, forecast needs, and develop hourly Team Members to achieve excellence.

As AGM, you’ll learn and master leadership and operational skills while guiding the team to uphold safety, service standards, and efficient store operations. Competitive pay and growth opportunities are offered.

Qualifications

• 1-2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of health, safety, and sanitation regulations.
• Willingness to work nights, weekends, and travel as needed.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues to maintain a positive work environment.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including sales tracking and cash handling.
• Assist with preparing financial reports and identifying improvement opportunities.
• Assist with safety practices and team training on procedures.

Skills

Supervisory experience

Leadership

Communication

Customer service

Financial management

Regulatory knowledge

Team building

Job description

CAVA in Winter Park, FL is seeking an Assistant General Manager to partner with the General Manager and Area Leader to drive store performance and guest satisfaction. You will help set action plans, manage labor, forecast needs, and develop hourly Team Members to achieve excellence.

As AGM, you’ll learn and master leadership and operational skills while guiding the team to uphold safety, service standards, and efficient store operations. Competitive pay and growth opportunities are offered.