Assistant General Manager: Lead Guest Experience

Hilton Garden Inn Anchorage; Campbell (AK); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Hilton Garden Inn Anchorage is seeking an Assistant General Manager to lead hospitality excellence across Hampton Inn, Hilton Garden Inn, and Homewood Suites Anchorage. You will drive guest satisfaction and oversee front office operations while developing the team to deliver outstanding service.

The role emphasizes hands-on leadership, training, and responsibility for budget, staffing, and daily operations, with a focus on guest experience and a positive workplace culture.

Qualifications

• High School diploma or equivalent preferred.
• Experience in a hotel or related field preferred.

Responsibilities

• Ensure guest satisfaction and front office efficiency.
• Train staff per Front Office Training Procedures.
• Hire, supervise, and develop front office staff.
• Drive sales campaigns and revenue management with strong controls.
• Maintain budget and payroll guidelines.
• Foster positive, welcoming culture across hotels.

Education

High School diploma or equivalent

Experience in a hotel or related field

Job description

Hilton Garden Inn Anchorage is seeking an Assistant General Manager to lead hospitality excellence across Hampton Inn, Hilton Garden Inn, and Homewood Suites Anchorage. You will drive guest satisfaction and oversee front office operations while developing the team to deliver outstanding service.

The role emphasizes hands-on leadership, training, and responsibility for budget, staffing, and daily operations, with a focus on guest experience and a positive workplace culture.