Assistant General Manager — Lead & Grow Team

TravelCenters of America; Eaton (OH); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology

Discounts on travel

Discounts on food and fuel

Growth and training opportunities

Relocation assistance

Job summary

TravelCenters of America is seeking an Assistant General Manager to support the General Manager with restaurant operations, staffing, training and profitability initiatives. The role involves supervising staff, coaching performance, and ensuring quality service for travelers.

You will lead a team, focus on customer satisfaction, and drive revenue while maintaining safety standards. Opportunities for growth and relocation assistance are available.

Qualifications

• High School Diploma (or GED) required.
• Supervisory experience in the fast-food industry preferred.
• Ability to lead and develop people.
• Strong communication and guest service skills.

Responsibilities

• Lead and inspire your team to meet and exceed company performance standards and improve profitability.
• Coach and manage staff according to company policy.
• Serve customers courteously, quickly and efficiently with a positive attitude.
• Provide high-quality food and a clean restaurant environment for guests.
• Recruit, hire and retain high-quality team members per guidelines.
• Help achieve financial objectives through effective management of people, product, service and facility processes.
• Adhere to safety standards and vendor relations guidelines.
• Assume duties of hourly associates as necessary.

Skills

Leadership

Team leadership

Coaching

Customer service

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking an Assistant General Manager to support the General Manager with restaurant operations, staffing, training and profitability initiatives. The role involves supervising staff, coaching performance, and ensuring quality service for travelers.

You will lead a team, focus on customer satisfaction, and drive revenue while maintaining safety standards. Opportunities for growth and relocation assistance are available.