Assistant General Manager - Lead & Grow a Travel Plaza

Applegreen Group; Phillipsburg (NJ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

401(k) with Company Match

Earned Wage Access - Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to support the General Manager in day-to-day operations and to provide foundational management experience for entry-level managers. You will supervise staff, coach shifts, and help ensure store performance and customer satisfaction.

The role emphasizes delivering feedback, upholding brand standards, and resolving issues promptly while maintaining inventory accuracy and cash controls.

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Skills

Leadership

Customer service

Communication

Staff supervision

Operations management

Team motivation

Food safety

Job description

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to support the General Manager in day-to-day operations and to provide foundational management experience for entry-level managers. You will supervise staff, coach shifts, and help ensure store performance and customer satisfaction.

The role emphasizes delivering feedback, upholding brand standards, and resolving issues promptly while maintaining inventory accuracy and cash controls.