Assistant General Manager — Lead a High-Impact Restaurant

Fazoli's; Fairview Heights (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus potential

Free meals while working

Tuition reimbursement

Life insurance

Short & Long Term Disability

Direct deposit

Referral bonus

Tenure recognition

Holiday pay

Advancement opportunities

Sick pay

Uniforms

Vacation

Company match 401k

Employee assistance program

Unity Care

Company chaplain

Job summary

Fazoli's in the United States is seeking an Assistant General Manager to support the General Manager in daily restaurant operations, drive profitability, and ensure top-tier customer service. You will lead staff, supervise shifts, monitor food quality, and uphold Fazoli’s standards across all aspects of the operation.

The role emphasizes coaching and developing a high-performing team, managing costs, and maintaining safety and cleanliness to deliver an exceptional guest experience.

Qualifications

• Leadership experience in a supervisory role within fast-casual or quick-service settings.
• Proven ability to develop and coach teams to achieve high service standards.
• Strong understanding of restaurant financials, labor, and cost control.

Responsibilities

• Lead and motivate restaurant staff to meet performance goals and service standards.
• Oversee day-to-day operations, ensuring smooth workflows and food quality.
• Maintain high guest satisfaction by addressing concerns professionally and promptly.

Skills

Leadership

Staff supervision

Customer service

Financial acumen

Problem solving

Communication

Organization

Attention to detail

Job description

Fazoli's in the United States is seeking an Assistant General Manager to support the General Manager in daily restaurant operations, drive profitability, and ensure top-tier customer service. You will lead staff, supervise shifts, monitor food quality, and uphold Fazoli’s standards across all aspects of the operation.

The role emphasizes coaching and developing a high-performing team, managing costs, and maintaining safety and cleanliness to deliver an exceptional guest experience.