Assistant General Manager — Lead a Fast-Paced Team

Fazoli's; Town of Grand Chute (WI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus Potential

Free Meals while Working*

Tuition Reimbursement/GED Assistance

Life Insurance

Short & Long Term Disability

Direct Deposit

Holiday Pay

401k Match

Employee Assistance Program

Job summary

Fazoli’s is hiring an Assistant General Manager to lead restaurant operations and drive exceptional guest experiences in a fast-paced setting. The AGM partners with the General Manager to manage staff, food quality, and profitability while fostering a positive work culture.

The role emphasizes coaching, training, and strategic oversight of daily activities, scheduling, and customer service excellence to ensure Fazoli’s standards are met.

Qualifications

• Minimum 2–3 years of leadership or supervisory experience in fast-casual dining.
• Strong leadership, team development, and coaching abilities.
• Excellent customer service and conflict-resolution skills.
• Solid understanding of restaurant financials, including labor and budgeting.
• Effective communication with staff, guests, and management.

Responsibilities

• Lead and motivate the restaurant staff to meet performance goals and service standards.
• Recruit, train, and onboard new employees with company policies and expectations.
• Provide coaching to improve performance and development.
• Oversee day-to-day operations during shifts for smooth guest service.
• Manage food quality, presentation, and consistency per Fazoli's standards.
• Monitor inventory, cleanliness, and guest satisfaction.
• Assist in financial goals, labor and costs to achieve profitability.

Skills

Leadership

Staff management

Customer service

Communication

Organizational skills

Problem solving

Job description

Fazoli’s is hiring an Assistant General Manager to lead restaurant operations and drive exceptional guest experiences in a fast-paced setting. The AGM partners with the General Manager to manage staff, food quality, and profitability while fostering a positive work culture.

The role emphasizes coaching, training, and strategic oversight of daily activities, scheduling, and customer service excellence to ensure Fazoli’s standards are met.