Assistant General Manager — Lead a High-Energy Gym Team

Crunch Fitness - Undefeated Tribe; Pearland (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PTO

Free gym membership

Subsidized health insurance

Job summary

Crunch Fitness - Undefeated Tribe is seeking an Assistant General Manager in Pearland, TX to lead a high-energy team, drive member satisfaction, and oversee daily club operations. You’ll partner with the managing partner to ensure staffing, cleanliness, and service standards are met in a fast-growing franchise.

The role emphasizes guest experience, KPI-driven performance, and development of staff within a supportive culture that rewards initiative and teamwork. Competitive benefits are offered.

Qualifications

• 2 years of fitness and/or customer service-oriented management experience preferred.
• Experience achieving KPIs required.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Clear communication skills.

Responsibilities

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, to maintain proper staffing levels at all times
• Monitor scorecard performance of the staff to meet or exceed expected KPI standards
• Lead by example by delivering personal and team performance targets
• Manage team member performance standards, with on-going development, training, and coaching
• Impact member retention by doing Whatever It Takes to deliver the “Wow 10-Member Experience”
• Assist and support to the Managing Partner in scheduling and labor management

Skills

Management experience

Customer service

Leadership

Communication

Education

High school diploma

Bachelor's degree preferred

Tools

CPR/AED certification

Job description

Crunch Fitness - Undefeated Tribe is seeking an Assistant General Manager in Pearland, TX to lead a high-energy team, drive member satisfaction, and oversee daily club operations. You’ll partner with the managing partner to ensure staffing, cleanliness, and service standards are met in a fast-growing franchise.

The role emphasizes guest experience, KPI-driven performance, and development of staff within a supportive culture that rewards initiative and teamwork. Competitive benefits are offered.