Assistant General Manager: Hotel Ops & Guest Experience

Socket.dev; Tuscaloosa (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Socket.dev is seeking an Assistant General Manager for a Courtyard and Fairfield by Marriott in Tuscaloosa, AL. The role requires at least 2 years of hotel management experience (AGM or FOM) with a focus on guest service, team development, organization, and guest satisfaction.

Responsibilities include assisting the GM with daily operations, supervising staff, overseeing financial performance, and supporting various departments such as housekeeping, HR, maintenance, and F&B.

Qualifications

• Minimum of 2 years of hotel management experience at AGM or FOM level.
• Strong leadership and communication skills.
• Ability to work under pressure and adapt to varying schedules.
• Understanding of budgets, staffing models and cost controls.

Responsibilities

• Assist the General Manager in daily operations.
• Supervise and manage hotel staff.
• Ensure high levels of customer satisfaction.
• Oversee the financial performance of the hotel.
• Implement strategies to optimize hotel performance.
• Support housekeeping, payroll, HR, maintenance, and F&B operations.

Skills

Leadership

Guest service

Communication

Budgeting

Staff development

Training

Flexibility

Time management

Job description

Socket.dev is seeking an Assistant General Manager for a Courtyard and Fairfield by Marriott in Tuscaloosa, AL. The role requires at least 2 years of hotel management experience (AGM or FOM) with a focus on guest service, team development, organization, and guest satisfaction.

Responsibilities include assisting the GM with daily operations, supervising staff, overseeing financial performance, and supporting various departments such as housekeeping, HR, maintenance, and F&B.