Assistant General Manager: Hotel Ops & Guest Experience

Kolter Hospitality Group; Estero (FL); On-site; USD 59,000 - 72,000; Full time

Job summary

Kolter Hospitality is seeking an Assistant General Manager for Hyatt Place Coconut Point in Estero, FL to deliver service excellence and oversee day-to-day operations. The role covers guest service, maintenance, asset protection, sales, F&B, accounting, and human resources to ensure efficient, profitable operations.

This full-time position requires leadership, budgeting awareness, and the ability to work weekends and holidays. Compensation includes a $65,000 base with commission and benefits.

Qualifications

• Three (3) plus years of relevant experience in the hotel industry.
• Knowledge of accounting and budgeting.
• Able to work most weekends and holidays.
• Report to work on time and in proper uniform.
• Knowledge and/or ability to operate a computer.

Responsibilities

• Oversee maintenance, asset protection, guest service, sales, food and beverage, accounting and human resources.
• Ensure Company and brand standards of operations are strictly adhered to.
• Hire and train team members to maintain a smooth and efficient operation.
• Monitor guest service scores and ensure safety procedures are followed.
• Collaborate with GM/HR to counsel and develop staff as needed.

Education

Bachelor’s degree preferably hotel management or equivalent education a plus

Job description

Kolter Hospitality is seeking an Assistant General Manager for Hyatt Place Coconut Point in Estero, FL to deliver service excellence and oversee day-to-day operations. The role covers guest service, maintenance, asset protection, sales, F&B, accounting, and human resources to ensure efficient, profitable operations.

This full-time position requires leadership, budgeting awareness, and the ability to work weekends and holidays. Compensation includes a $65,000 base with commission and benefits.