Assistant General Manager — Hotel Operations Lead

Aloft-Miami-Airport; Miami (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Free parking for associates

Competitive pay and benefits

401(k) savings with matching

Job summary

Aloft Miami Airport is seeking an experienced leader to oversee hotel operations and support the General Manager in achieving daily, weekly, monthly, and annual targets. The role involves planning, meetings, budget oversight, and ensuring brand standards.

The ideal candidate has strong management experience in rooms and F&B, financial acumen, and excellent communication skills to resolve conflicts and coordinate with supervisors, staff, and guests.

Qualifications

• Minimum three years of management experience, preferably in both Rooms and F&B.
• Computer literacy and financial management experience required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills.

Responsibilities

• Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.
• Ensure compliance of brand standard operating procedures and policies.
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.
• Develop and implement controls for expense management, such as utilizing labor management tools.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Job description

Aloft Miami Airport is seeking an experienced leader to oversee hotel operations and support the General Manager in achieving daily, weekly, monthly, and annual targets. The role involves planning, meetings, budget oversight, and ensuring brand standards.

The ideal candidate has strong management experience in rooms and F&B, financial acumen, and excellent communication skills to resolve conflicts and coordinate with supervisors, staff, and guests.