Assistant General Manager — Hotel

Boutique Hotels; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid vacation

Employee celebrations

Job summary

Boutique Hotels in New Orleans seeks an Assistant General Manager — Hotel to lead daily operations at St. Charles Avenue, Downtown New Orleans.

You will oversee front desk, housekeeping, maintenance, and guest relations, while guiding department managers and ensuring smooth service delivery. You’ll drive staff development, manage scheduling, handle guest concerns, and assist with budgets and financial reporting.

Qualifications

• 3+ years of hotel management or supervisory experience.
• Bachelor’s degree in Hospitality, Hotel/Restaurant Management, or Business.
• Strong leadership and communication skills with accountability and teamwork.
• Sound judgment, financial awareness, and problem solving.

Responsibilities

• Oversee daily hotel operations, including front desk, housekeeping, maintenance, and guest relations.
• Coach and develop team members, coordinate training, and manage scheduling across departments.
• Handle guest concerns with professionalism and follow-through.
• Help manage budgets, monitor expenses, and support financial planning and reporting.
• Maintain brand standards through regular property inspections and attention to cleanliness, safety, and service.
• Keep departments connected and coordinate with Accounting on property needs.
• Support food and beverage operations as needed.
• Take charge of hotel operations in the General Manager’s absence and provide Manager on Duty coverage.

Skills

Hotel management

Team leadership

Customer service

Budgeting

Education

Bachelor's degree in Hospitality, Hotel/Restaurant Management, or Business

Tools

Hotel management systems

Job description

Description

Assistant General Manager — Hotel

St. Charles Avenue | Downtown New Orleans

Lead the team. Elevate the stay.

Perks of working with us:

• Health, Dental, & Vision Insurance
• Basic Life Insurance
• Supplemental Insurance (Accidental and Critical Illness)
• Competitive Pay
• Retirement Plan
• Paid Vacation
• Employee celebrations & recognition!

Working closely with the General Manager, you’ll oversee daily operations, support department leaders, and keep the property running smoothly. This role calls for someone who can move confidently between guest service, team leadership, and the business side of hospitality.

What You’ll Do

• Oversee daily hotel operations, including front desk, housekeeping, maintenance, and guest relations.
• Coach and develop team members, coordinate training, and manage scheduling across departments.
• Handle guest concerns with professionalism and follow-through.
• Help manage budgets, monitor expenses, and support financial planning and reporting.
• Maintain brand standards through regular property inspections and attention to cleanliness, safety, and service.
• Keep departments connected and coordinate with Accounting on property needs.
• Support food and beverage operations as needed.
• Take charge of hotel operations in the General Manager’s absence and provide Manager on Duty coverage.

What You Bring

• At least 3 years of hotel management or supervisory experience.
• A bachelor’s degree in Hospitality, Hotel/Restaurant Management, or Business—or an equivalent combination of education and experience.
• Strong leadership and communication skills, with the ability to build accountability and teamwork.
• Sound judgment, financial awareness, and a practical approach to solving problems.
• Comfort using hotel systems and business software.
• Availability to work a flexible schedule, including weekends and holidays.

Bring your hospitality experience and leadership to St. Charles Avenue.