Assistant General Manager — Hospitality Leader, Flexible Hours

Tropical Holdings Illinois, LLC; Waukesha (WI); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Competitive hourly pay

Tips included

Flexible scheduling

Career growth

Training & development

Employee discounts

Benefits package

Résumé du poste

Tropical Holdings Illinois, LLC in Waukesha, WI is seeking an Assistant Manager to partner with the General Manager to lead daily operations, coach a busy front-of-house team, and deliver guest experiences that meet brand standards.

This role offers competitive hourly pay ($15–$17) plus tips, flexible scheduling, training, and opportunities for career growth in a fast‑paced, hospitality‑driven environment.

Qualifications

• Hospitality‑driven leader with hands‑on approach.
• Excellent communication with guests and team members.
• Calm, resourceful decision maker in fast‑paced settings.
• Coaching mindset to set expectations and give feedback.
• Reliable and punctual with strong work habits.
• Able to stand/walk for long periods and lift light loads.
• Flexible with evenings and weekend shifts.
• Legally authorized to work in the United States.

Responsabilités

• Lead by example to coach, motivate, and support team members during every shift.
• Deliver friendly, accurate, and efficient service while resolving guest concerns with care.
• Ensure food safety, cleanliness, and brand standards are consistently met.
• Execute opening, mid‑shift, and closing procedures with accuracy and accountability.
• Assist with hiring, onboarding, and ongoing training to build a strong bench.
• Support labor management, inventory control, and waste reduction to meet targets.
• Partner with the General Manager on sales initiatives, cost control, and shift readiness.
• Promote an upbeat, hospitality‑first culture where teams feel supported and empowered.

Connaissances

Hospitality leadership

Excellent communicator

Decision making

Coaching mindset

Punctual reliability

Active / physically able

Scheduling flexibility

Formation

High school diploma or equivalent

Description du poste

Tropical Holdings Illinois, LLC in Waukesha, WI is seeking an Assistant Manager to partner with the General Manager to lead daily operations, coach a busy front-of-house team, and deliver guest experiences that meet brand standards.

This role offers competitive hourly pay ($15–$17) plus tips, flexible scheduling, training, and opportunities for career growth in a fast‑paced, hospitality‑driven environment.