Assistant General Manager – Hospitality Leader & Growth

Tropical Management Holdings, Inc.; Woodhaven (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid training

Team rewards

Exclusive discounts

Job summary

Tropical Management Holdings, Inc. in Woodhaven, MI, is seeking an Assistant General Manager to partner with the General Manager to drive operational excellence, lead teams, and deliver outstanding guest experiences in a fast-paced cafe setting.

You will oversee hiring, training, and daily operations, ensuring food safety and brand standards, while fostering a culture of hospitality and accountability. Competitive pay and benefits accompany this role.

Qualifications

• Must have a high school diploma or equivalent.
• 1+ year of restaurant leadership experience in QSR or fast casual preferred.
• Legally eligible to work in the United States.
• Flexible with scheduling including evenings and weekends.

Responsibilities

• Lead by example to coach, motivate, and support team members during every shift.
• Deliver friendly, accurate, and efficient service while resolving guest concerns with care.
• Ensure food safety, cleanliness, and brand standards are consistently met.
• Execute opening, mid-shift, and closing procedures with accuracy and accountability.
• Assist with hiring, onboarding, and ongoing training to build a strong bench.
• Support labor management, inventory control, and waste reduction to meet targets.
• Partner with the General Manager on sales initiatives, cost control, and shift readiness.
• Promote an upbeat, hospitality-first culture where teams feel supported and empowered.

Skills

Hospitality leadership

Excellent communicator

Decision making

Coaching mindset

Reliability

Flexible scheduling

Legal work status

Education

High school diploma or equivalent

Job description

Tropical Management Holdings, Inc. in Woodhaven, MI, is seeking an Assistant General Manager to partner with the General Manager to drive operational excellence, lead teams, and deliver outstanding guest experiences in a fast-paced cafe setting.

You will oversee hiring, training, and daily operations, ensuring food safety and brand standards, while fostering a culture of hospitality and accountability. Competitive pay and benefits accompany this role.