Assistant General Manager, Hospitality Leader

Tropical Management Holdings, Inc.; Allen Park (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling

Paid training

Career growth opportunities

Employee discounts

Job summary

Tropical Management Holdings, Inc. in Allen Park, MI seeks an Assistant Manager to partner with the General Manager to drive hospitality, operational excellence, and guest satisfaction.

You will coach teams, ensure safety and brand standards, manage openings and closings, assist with hiring and training, and support labor, costs, and promotions.

This role offers competitive hourly pay, a flexible schedule, paid training, and growth opportunities within SERVE Hospitality Group.

Qualifications

• Minimum age 18; high school diploma or equivalent required (some college a plus).
• Previous restaurant leadership experience in QSR or fast casual (1+ year required; 2+ years preferred).
• Ability to coach, motivate, and develop a strong team while maintaining brand standards.

Responsibilities

• Lead by example to coach, motivate, and support team members during every shift.
• Deliver friendly, accurate, and efficient service while resolving guest concerns with care.
• Ensure food safety, cleanliness, and brand standards are consistently met.
• Execute opening, mid-shift, and closing procedures with accuracy and accountability.
• Assist with hiring, onboarding, and ongoing training to build a strong bench.
• Support labor management, inventory control, and waste reduction to meet targets.
• Partner with the General Manager on sales initiatives, cost control, and shift readiness.
• Promote an upbeat, hospitality-first culture where teams feel supported and empowered.

Skills

Hospitality leadership

Excellent communication

Decision making

Coaching mindset

Reliability

Physical stamina

Flexible scheduling

Evening/weekend availability

Education

High School Diploma or equivalent

Job description

Tropical Management Holdings, Inc. in Allen Park, MI seeks an Assistant Manager to partner with the General Manager to drive hospitality, operational excellence, and guest satisfaction.

You will coach teams, ensure safety and brand standards, manage openings and closings, assist with hiring and training, and support labor, costs, and promotions.

This role offers competitive hourly pay, a flexible schedule, paid training, and growth opportunities within SERVE Hospitality Group.