Assistant GM — Fast-Paced Hospitality Leader

Tropical Management Holdings, Inc.; Ann Arbor (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid training

Team rewards

401(k) with company match

Employee discounts

Job summary

Tropical Management Holdings, Inc. in Ann Arbor, Michigan invites you to join SERVE Hospitality Group as an Assistant General Manager, partnering with the General Manager to drive operational excellence, build high-performing teams, and deliver outstanding guest experiences.

This role offers competitive hourly pay 16–18 USD, tips, flexible scheduling, a clean environment, opportunities for growth, paid training, team rewards, and a benefits package including medical, dental, vision, and a 401(k)

Qualifications

• Hospitality leadership required, guest-focused service.
• 1+ year of restaurant leadership experience preferred.
• Must be 18+ and legally eligible to work in the U.S.
• High school diploma or equivalent required.

Responsibilities

• Lead by example to coach, motivate, and support team members during every shift.
• Deliver friendly, accurate, and efficient service while resolving guest concerns.
• Ensure food safety, cleanliness, and brand standards are consistently met.
• Execute opening, mid-shift, and closing procedures with accuracy and accountability.
• Assist with hiring, onboarding, and ongoing training to build a strong bench.
• Support labor management, inventory control, and waste reduction to meet targets.
• Partner with the General Manager on sales initiatives, cost control, and shift readiness.
• Promote an upbeat, hospitality-first culture where teams feel supported and empowered.

Skills

Hospitality leadership

Excellent communicator

Strong decision-maker

Coaching mindset

Reliability & punctuality

Active and physical

Flexible scheduling

Education

High school diploma or equivalent

Some college a plus

Job description

Tropical Management Holdings, Inc. in Ann Arbor, Michigan invites you to join SERVE Hospitality Group as an Assistant General Manager, partnering with the General Manager to drive operational excellence, build high-performing teams, and deliver outstanding guest experiences.

This role offers competitive hourly pay 16–18 USD, tips, flexible scheduling, a clean environment, opportunities for growth, paid training, team rewards, and a benefits package including medical, dental, vision, and a 401(k)