Assistant General Manager - High-Volume Restaurant Leader

Cooper's Hawk Winery and Restaurants; Concord (NC); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Dining discount 50%

Wine discount 40%

Retail discount 20%

Monthly wine tasting for two

Medical and dental insurance

401(k) with company match

Paid parental leave

Paid time off

Employee assistance program

Job summary

Cooper’s Hawk Winery and Restaurants is seeking an Assistant General Manager to lead a high-volume, full-service restaurant featuring a scratch kitchen, tasting room, and Wine Club program. You will work with the General Manager to drive hospitality, teamwork, and performance across shifts.

You’ll mentor both Management and Hourly Team Members, ensuring service excellence, strong inventory control, and financial accountability in a dynamic environment.

Qualifications

• 3-4 years of supervisory experience in a full-service restaurant.
• A minimum age requirement of 21 years.
• Excellent verbal and written communication skills.
• Ability to read, understand and communicate in English.
• Demonstrates financial acumen.
• Proficient in Microsoft Office Suite.
• Is results-driven; able to coach team to hit restaurant targets (e.g. Wine Club Community growth).
• Preferred certifications include ServSafe and state/local licensing requirements.
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift.
• Must have the ability to work 50-60 hours per week.
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays.
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook.

Responsibilities

• Oversee overall restaurant operations and departments to include Service and Tasting Room.
• Review and approve front-of-house schedules in a timely manner.
• Ensure execution of food and service standards during shifts.
• Ensure policies and operating systems are followed.
• Assist with weekly inventory procedures and financial reporting.
• Use tools like POS systems, scheduling software, inventory systems, and Microsoft Office to stay organized.

Job description

Cooper’s Hawk Winery and Restaurants is seeking an Assistant General Manager to lead a high-volume, full-service restaurant featuring a scratch kitchen, tasting room, and Wine Club program. You will work with the General Manager to drive hospitality, teamwork, and performance across shifts.

You’ll mentor both Management and Hourly Team Members, ensuring service excellence, strong inventory control, and financial accountability in a dynamic environment.