Assistant General Manager: High-Impact Guest Experience

179 Broadway | Pret A Manger; New York (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off

Complimentary Pret

401K enrollment

10% Bonus Potential

Job summary

Pret A Manger in New York, NY is hiring an Assistant General Manager to lead shop operations, staffing, and guest service. You will coach teams on service standards, manage production, and drive performance with a data-driven mindset.

Ideal candidates have 3+ years in management within fast-paced environments, possess a NYC Food Handlers Card, and are able to work in person for 50+ hours per week. Salary ranges from $68,000 to $75,000 with bonus potential and comprehensive benefits.

Qualifications

• 3+ years of management experience in restaurant, retail or hospitality.
• Experience supporting operational performance in high-volume settings.
• NYC Food Handlers Card.
• Available to work in person and 50+ hours per week.
• Led a team of more than 20 employees.
• Ability to stand/walk for extended periods and operate restaurant equipment.

Responsibilities

• Own full shop performance with focus on growth and efficiency.
• Build and develop high-performing teams and leaders.
• Deliver exceptional guest experiences with warm, fast service.
• Ensure operational excellence, compliance and safety standards.

Skills

Management experience

High-volume operations

Team leadership

Communication skills

Education

Bachelor's degree preferred

Job description

Pret A Manger in New York, NY is hiring an Assistant General Manager to lead shop operations, staffing, and guest service. You will coach teams on service standards, manage production, and drive performance with a data-driven mindset.

Ideal candidates have 3+ years in management within fast-paced environments, possess a NYC Food Handlers Card, and are able to work in person for 50+ hours per week. Salary ranges from $68,000 to $75,000 with bonus potential and comprehensive benefits.