Assistant General Manager: Guest Experience & Operations

CAVA - USC Village; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Early Wage Access

Health/Dental/Vision/Telemedicine/Pet-

401k enrollment with company matching

Paid sick leave, parental leave, and社区

Free CAVA meal for every shift

Growth opportunities

Job summary

CAVA is seeking an Assistant General Manager in Los Angeles at USC Village to lead daily restaurant operations, coach teams, and uphold high standards for service and quality. You will partner with the General Manager to drive financial results, scheduling, and guest satisfaction, while modeling the company values in every interaction.

The role requires 1–2 years of supervisory experience, strong leadership, and a commitment to hospitality excellence, with flexibility for nights and weekends.

Qualifications

• 1–2 years of supervisory or management experience in restaurant/hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to adapt to changing circumstances and improve restaurant performance.
• Willingness to work flexible hours including nights/weekends; travel as needed.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching and performance feedback.
• Support scheduling and staffing, addressing Team Member issues to maintain a positive work environment.
• Lead by example in customer service and drive guest satisfaction and loyalty.

Skills

Leadership

Team Management

Customer Service

Communication

Problem Solving

Job description

CAVA is seeking an Assistant General Manager in Los Angeles at USC Village to lead daily restaurant operations, coach teams, and uphold high standards for service and quality. You will partner with the General Manager to drive financial results, scheduling, and guest satisfaction, while modeling the company values in every interaction.

The role requires 1–2 years of supervisory experience, strong leadership, and a commitment to hospitality excellence, with flexibility for nights and weekends.