Assistant General Manager - Guest Experience Leader

Team Car Care East, LLC (US); Middleburg (FL); On-site; USD 49,511,000 - 55,159,000; Full time

Benefits offered by this job

401K with match

Biweekly bonuses

Career advancement

DailyPay

Employee discount

Referral bonuses

Fleet bonuses

Health insurance

PerkSpot discounts

PTO after 180 days

Uniforms provided

Job summary

Team Car Care East LLC in Middleburg, FL is seeking an Assistant General Manager to drive guest satisfaction and sales growth. You will partner with the GM to lead daily operations, coach staff, and deliver an exceptional guest experience.

You will oversee inventory, assist budgeting and forecasts, and maintain a safe, clean service center. The AGM will mentor technicians and CSAs, lead daily huddles, and ensure performance aligns with company standards.

Qualifications

• One to three years of retail management experience; Professional automotive experience is not required.
• Excellent oral and written communication skills.
• Proven leader with the ability to inspire and motivate diverse groups.
• Strong business sense with an understanding of the retail industry.
• Able to analyze and interpret financial objectives to help increase sales and service results.
• Positive, helpful attitude with professional conduct and appearance.

Responsibilities

• Drive revenue growth by increasing guest count and lead measure performance.
• Coach and deliver excellent customer service to create an exceptional guest experience.
• Lead daily team huddles and store meetings.
• Oversee inventory and product orders to meet business needs.
• Assist GM with budgeting, sales forecasts, and expense controls.
• Ensure service center is clean, safe, and presentable per GTE.
• Provide guidance to technicians and CSAs.
• Perform opening and closing duties when GM is off.
• Maintain an engaged workforce reflecting customer volume and business needs.

Skills

Retail management experience

Oral and written communication

Leadership

Financial objectives analysis

Job description

Team Car Care East LLC in Middleburg, FL is seeking an Assistant General Manager to drive guest satisfaction and sales growth. You will partner with the GM to lead daily operations, coach staff, and deliver an exceptional guest experience.

You will oversee inventory, assist budgeting and forecasts, and maintain a safe, clean service center. The AGM will mentor technicians and CSAs, lead daily huddles, and ensure performance aligns with company standards.