Assistant General Manager: Guest Experience Leader

Team Car Care West, LLC (US); Kennewick (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401K plan with company match

Biweekly bonus incentives

Medical/dental/vision insurance

Job summary

Team Car Care West, LLC in Kennewick, WA is seeking an Assistant General Manager to lead a busy automotive service center. You will work closely with the General Manager to drive revenue, supervise staff, and deliver an outstanding guest experience.

The role requires 1–3 years retail management, strong communication, and the ability to coach teammates, manage inventory, and maintain safety and quality standards in a fast-paced environment.

Qualifications

• 1–3 years retail management experience.
• Exceptional oral and written communication skills.
• Ability to read and interpret safety rules and operating manuals.

Responsibilities

• Lead daily store operations and huddles to drive sales and guest satisfaction.
• Coach and develop teammates through training programs and feedback.
• Oversee inventory, cash handling, and adherence to safety and quality standards.
• Collaborate with GM on budgeting, forecasts and performance initiatives.

Skills

Retail management

Leadership

Customer service

Communication

Job description

Team Car Care West, LLC in Kennewick, WA is seeking an Assistant General Manager to lead a busy automotive service center. You will work closely with the General Manager to drive revenue, supervise staff, and deliver an outstanding guest experience.

The role requires 1–3 years retail management, strong communication, and the ability to coach teammates, manage inventory, and maintain safety and quality standards in a fast-paced environment.