Assistant General Manager: Guest Experience & Growth

Team Car Care West, LLC (US); Omaha (NE); On-site; USD 48,216,000 - 57,859,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonus

DailyPay

Employee discounts

Performance/ referral bonuses

Medical/dental/vision insurance

Uniforms provided and laundered

PTO after 180 days

Job summary

Team Car Care West, LLC is hiring an Assistant General Manager for our Omaha service center. You will lead daily operations, coach staff, and help drive guest satisfaction and sales growth under the guidance of the General Manager.

Ideal candidates bring 1–3 years of retail management, strong communication, and a passion for a fast-paced automotive service environment. This full-time role offers benefits and opportunities to advance within the organization.

Qualifications

• One to three years of retail management experience.
• Strong oral and written communication skills.
• Ability to lead diverse teams and motivate staff.
• Understanding of retail and service industry dynamics.
• Comfort with fast-paced, high-performance environment.

Responsibilities

• Set revenue growth by increasing guest count and improving lead measures.
• Coach staff and deliver excellent customer service to ensure guest satisfaction.
• Lead daily team huddles and store meetings; develop and mentor teammates via training program.
• Ensure quality control measures and processes are followed consistently.
• Handle inventory, cash handling, guest issues; collaborate with District Manager on initiatives.
• Assist GM with budgeting, sales forecasts, and expense controls.
• Provide clear direction to the team; maintain a clean, safe, presentable service center per standards.
• Readily guide automotive technicians and CSAs; open/close duties when GM is off.
• Foster an engaged workforce aligned with customer volume and business needs.

Job description

Team Car Care West, LLC is hiring an Assistant General Manager for our Omaha service center. You will lead daily operations, coach staff, and help drive guest satisfaction and sales growth under the guidance of the General Manager.

Ideal candidates bring 1–3 years of retail management, strong communication, and a passion for a fast-paced automotive service environment. This full-time role offers benefits and opportunities to advance within the organization.