Assistant General Manager - Growth & Guest Experience

Workstream; Conway (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking an Assistant General Manager to help drive guest satisfaction, staff development, and profitable growth. The role works with management to execute a strategic vision, hire and train staff, and coach a fast-paced team focused on high-quality food and hospitality.

The ideal candidate has prior restaurant leadership experience, strong communication skills, and the ability to motivate a diverse staff while maintaining quality and efficiency across

Qualifications

• Prior restaurant management or leadership role with a successful history of quality guest service, team building and development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Responsibilities

• Assist in managing the operation with a strategic vision for growth and guest satisfaction
• Support staff development through coaching, training, and performance feedback
• Monitor financial indicators and labor metrics to drive profits and sales

Skills

Guest service leadership

Team building

Coaching

P&L understanding

Staff development

Communication

Inventory & scheduling

Excel

Tools

Excel

Job description

Freddy’s Frozen Custard & Steakburgers is seeking an Assistant General Manager to help drive guest satisfaction, staff development, and profitable growth. The role works with management to execute a strategic vision, hire and train staff, and coach a fast-paced team focused on high-quality food and hospitality.

The ideal candidate has prior restaurant leadership experience, strong communication skills, and the ability to motivate a diverse staff while maintaining quality and efficiency across