General Manager — Lead Team, Deliver Exceptional Guest Experience

Workstream; Augusta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible scheduling

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking an experienced General Manager to lead one of our restaurants. You will own the restaurant’s overall performance, drive guest satisfaction, and manage operations, labor, and financial results.

This hands-on leader will develop a strong team, uphold Freddy’s brand standards, and enhance profitability. As General Manager, you’ll lead daily operations, coach staff, analyze performance metrics, and develop action plans to boost sales and guest

Qualifications

• Previous restaurant management experience required.
• General Manager experience preferred in QSR or fast-casual.
• Strong leadership, coaching, and team-development skills.
• Ability to recruit, train, develop, and retain employees.
• Strong understanding of labor, food cost, inventory, scheduling, and profitability.
• Commitment to food safety and operational standards.

Responsibilities

• Lead, coach, develop, and hold accountable the restaurant management team and team members.
• Recruit, hire, onboard, train, and retain a strong restaurant team.
• Build a positive, respectful, and accountable restaurant culture.
• Ensure every guest receives fast, friendly, accurate service and genuine hospitality.
• Maintain Freddy’s standards for food quality, preparation, portioning, presentation, cleanliness, and hospitality.
• Take ownership of restaurant cleanliness, organization, maintenance, and overall condition.
• Develop and manage employee schedules based on sales forecasts and business needs.
• Manage labor effectively while maintaining appropriate staffing and service levels.
• Manage food cost, waste, inventory, ordering, and product controls.
• Conduct inventory counts and ensure accurate product management.

Job description

Freddy’s Frozen Custard & Steakburgers is seeking an experienced General Manager to lead one of our restaurants. You will own the restaurant’s overall performance, drive guest satisfaction, and manage operations, labor, and financial results.

This hands-on leader will develop a strong team, uphold Freddy’s brand standards, and enhance profitability. As General Manager, you’ll lead daily operations, coach staff, analyze performance metrics, and develop action plans to boost sales and guest