Assistant General Manager — Growth-Driven Restaurant Leader

CAVA; Newtown (PA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision

Telemedicine

Pet Insurance

401k enrollment

Paid sick leave

Parental leave

Community service leave

Free CAVA Meal for every shift

Job summary

CAVA in Newtown, PA is seeking an Assistant General Manager to lead daily restaurant operations, partnering with the General Manager and Area Leader to develop plans, manage labor, and guide hourly Team Members. You will oversee scheduling, inventory, and compliance, ensuring high service standards and guest satisfaction.

You will learn and master competency-based leadership and operational skills while driving profitability and guest experience in a fast-paced environment.

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Flexibility to work various shifts, including nights and weekends.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Skills

Leadership

Team management

Customer service

Scheduling

Budgeting

Food safety

Communication

Problem solving

Training

Adaptability

Job description

CAVA in Newtown, PA is seeking an Assistant General Manager to lead daily restaurant operations, partnering with the General Manager and Area Leader to develop plans, manage labor, and guide hourly Team Members. You will oversee scheduling, inventory, and compliance, ensuring high service standards and guest satisfaction.

You will learn and master competency-based leadership and operational skills while driving profitability and guest experience in a fast-paced environment.