Assistant General Manager – Growth, Coaching & Center Ops

KidStrong Texas; Austin (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Free KidStrong membership for your kid

50% off camps and birthday parties

PTO & Sick Days

Training & development

Career advancement

Job summary

KidStrong North Austin is seeking an Assistant General Manager to act as the second-in-command to the General Manager, driving center growth and leading a high-energy coaching team. You will manage sales, events, and member experience while mentoring coaches and maintaining brand standards.

The role includes hands-on coaching (5–10 hours/week), overseeing operations, and delivering exceptional service to families in North Austin.

Qualifications

• Coaching/sports experience with kids is required.
• CPR certification or willingness to obtain it.
• Strong outbound sales and leadership capabilities.

Responsibilities

• Lead member acquisition with outbound calls (75–100/day).
• Finalize trial sales and memberships in-center or over the phone.
• Sell and schedule events (camps, birthday parties, community pop-ups).
• Onboard, train, and mentor coaches using KidStrong DNA framework.
• Manage Lead Coach/Sales Manager and uphold center KPIs.
• Deliver KidStrong curriculum and track progress via KS Coaches App.

Skills

Sales

Leadership

Coaching

Customer Service

Team Management

Communication

Education

CPR certification

KidStrong HQ Coach Certification

Tools

Google Workspace

Microsoft 365

LearnUpon

ADP

CareerPlug

CRM

Job description

KidStrong North Austin is seeking an Assistant General Manager to act as the second-in-command to the General Manager, driving center growth and leading a high-energy coaching team. You will manage sales, events, and member experience while mentoring coaches and maintaining brand standards.

The role includes hands-on coaching (5–10 hours/week), overseeing operations, and delivering exceptional service to families in North Austin.