Assistant GM: Growth, Coaching & Center Ops

Kidstrong; Pflugerville (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Free family membership

Discounts on camps & parties

Paid time off

Training & development

Job summary

KidStrong Pflugerville is seeking an Assistant General Manager to drive center growth, lead coaches, and deliver an outstanding experience for kids and families in a high-energy, community-focused setting.

You will manage sales, events, operations, and KPI tracking while partnering with the GM to mentor staff and uphold brand standards. This role includes hands-on coaching and daily leadership responsibilities.

Qualifications

• Experience coaching kids aged 15 months to 11 years is required.
• Strong sales and closing skills with outbound calling experience.
• Proven leadership and team-building capabilities.
• Physically active and able to engage with kids during activities.
• CPR certified or willing to obtain certification.

Responsibilities

• Lead member acquisition with outbound calls (75–100/day).
• Close trial sales and memberships over phone and in-center.
• Sell and schedule camps, birthday parties, and events.
• Serve as Manager on Duty when GM is off.
• Onboard, train, and mentor coaches with KidStrong DNA.
• Track KPIs and member retention to guide decisions.
• Deliver the KidStrong curriculum and hands-on coaching (5–10 hrs/week).
• Use KS Coaches App to track attendance and progress.

Skills

Coaching Kids

Sales

Leadership

Outbound Calls

Customer Service

Team Management

Google Workspace

CRM Proficiency

Tools

LearnUpon

ADP

CareerPlug

CRM Software

Job description

KidStrong Pflugerville is seeking an Assistant General Manager to drive center growth, lead coaches, and deliver an outstanding experience for kids and families in a high-energy, community-focused setting.

You will manage sales, events, operations, and KPI tracking while partnering with the GM to mentor staff and uphold brand standards. This role includes hands-on coaching and daily leadership responsibilities.