Assistant General Manager — Elevate Guest Experience & Ops

Burger King - Northwind Investments, Inc.; Ludington (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Meal discounts

Daily Pay

Opportunities for advancement

Job summary

Burger King - Northwind Investments, Inc. in Ludington, MI is seeking an Assistant General Manager to oversee daily restaurant operations with the General Manager. You will drive guest service, food quality, staff development, and strict compliance with brand standards.

You will lead teams, monitor costs, participate in scheduling, and train Shift Leads to ensure smooth operations and profitable guest experiences in a fast-paced environment.

Qualifications

• Must be at least 18 years old due to state/federal laws.
• High school diploma or equivalent required.
• Restaurant operations experience: 6+ months.

Responsibilities

• Maintains brand image through cleanliness, maintenance, and service excellence.
• Treats team members with respect and dignity.
• Follows company protocols to achieve operational excellence.
• Drives guest service and food quality in line with brand procedures and safety standards.
• Leads long-term sales growth initiatives to improve profitability.
• Identifies trends and actions to improve guest experience.

Skills

English communication

Numeracy

POS system experience

Transportation access

Education

High school diploma or equivalent

Job description

Burger King - Northwind Investments, Inc. in Ludington, MI is seeking an Assistant General Manager to oversee daily restaurant operations with the General Manager. You will drive guest service, food quality, staff development, and strict compliance with brand standards.

You will lead teams, monitor costs, participate in scheduling, and train Shift Leads to ensure smooth operations and profitable guest experiences in a fast-paced environment.