Assistant General Manager – Service & Operations Leader

Burger King; Mayfield Heights (OH); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

401(k) match

Medical insurance

Paid time off

Leadership development

Job summary

Burger King in Mayfield Heights is seeking an Assistant General Manager to oversee all restaurant activities during shifts, ensuring smooth operations, guest service, and adherence to brand standards.

You will support the management team in staff scheduling, training, and financial performance, participate in decision making, and help maintain safety, cleanliness, and profitability. This role requires leadership, strong communication, and a willingness to handle multiple stations and weekends.

Qualifications

• Must have at least a high school diploma or equivalent.
• Previous fast food management experience is required.
• Strong leadership and communication skills are essential.
• Ability to manage multiple stations and shifts, including weekends and holidays.

Responsibilities

• Oversee all restaurant activities during shifts to ensure smooth operations.
• Support management in staff scheduling, training, and performance management.
• Maintain adherence to brand standards, food safety, and cash handling procedures.
• Motivate and develop team members while prioritizing guest service and safety.

Skills

Leadership

Staff management

Food safety

Customer service

English proficiency

Education

High school diploma or equivalent

Tools

POS system proficiency

Job description

Burger King in Mayfield Heights is seeking an Assistant General Manager to oversee all restaurant activities during shifts, ensuring smooth operations, guest service, and adherence to brand standards.

You will support the management team in staff scheduling, training, and financial performance, participate in decision making, and help maintain safety, cleanliness, and profitability. This role requires leadership, strong communication, and a willingness to handle multiple stations and weekends.