Assistant General Manager

Laundromax; Providence (RI); Hybrid; USD 43,841,000 - 59,314,000; Full time

Benefits offered by this job

Health care benefits

Employee discount program

Sales-based bonus program

Tips from customers

Professional development

Job summary

Clean Rite is seeking an Assistant General Manager in Providence, RI to lead daily store operations and deliver exceptional customer service. You will supervise staff, promote products, and maintain a welcoming, high-standard store environment at our busy location.

The role requires hands-on leadership, the ability to manage inventory and drive sales while ensuring customer satisfaction and operational excellence.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Strong leadership and people management skills.
• Excellent communication and customer service abilities.

Responsibilities

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee and support staff during shifts; ensure policy adherence.
• Manage inventory and supplies to keep shelves stocked and store ready.
• Assist in day-to-day management to ensure a smooth operation.

Skills

Leadership

Customer service

Communication

Sales mindset

Flexible schedule

Physical stamina

Job description

417 Smithfield Ave Providence, RI 02860

Pay Range: $18.00/hour

Job Title: Assistant General Manager

Employment Type: Full-Time

Work Location: In person

Who we are:

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We've built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

• Competitive Pay & Earnings Potential: Competitive hourly rate.
• Sales-Based Bonus Program.
• Earn Tips from customers as a recognition of exceptional service!
• Health Care Coverage Option - Comprehensive medical benefits
• Employee Discount Program - Specialperksand savings.

Additional Perks:

• Professional Development & Growth - Advance with a fast-growing company.

Your Role as an Assistant General Manager:

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities:

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management: Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support: Assist in the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operational at all times.

Who We're Looking For:

• Proven Leadership Experience - 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen - Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills - You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills - You know how to motivate teams and serve customers.
• Strong Sales Mindset - experience working in retail.
• Physically Capable - Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule - The ability to work evenings and weekends as needed.
• Bilingual: Aplus, but not required.

Job Type:

Full-time

Step into the future of laundry services!

As one of America's largest retail laundromat operators, we're not just doing laundry, we're transforming the customer experience. Since 1996, we've built modern 4,000+ sq ft "super store" laundromats designed with cutting-edge equipment, comfortable spaces, and a customer-first mindset that sets industry standards. At Clean Rite, our people make the difference. We're proud to build teams that deliver exceptional service while supporting the communities we serve.

Why Join Our Team?

• Competitive hourly pay and earnings potential
• Sales-based bonus opportunities
• Tips from customers who appreciate great service
• Multiple shifts and flexible scheduling
• Employee discount and commuter benefits
• Career growth with a fast-growing company