Assistant General Manager

Clean Rite Center; New York (NY); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

Sales-Based Bonus Program

Tips from customers

Health Care Coverage Option – Medical

Employee Discount Program

Professional Development & Growth

Work-Life Balance & Benefits

Job summary

Clean Rite Center in New York is seeking an Assistant General Manager to partner with the General Manager to deliver outstanding customer experiences and operational excellence in our laundromat.

As AGM you will lead wash, dry, and fold services, promote laundry products, and maintain a clean, welcoming environment while developing your leadership skills within a fast-growing company.

Qualifications

• 2+ years in retail, service, sales or operational management.
• Experience managing budgets, driving revenue, and cost control.
• Hands-on maintenance and operations involvement.
• Excellent communication and leadership to motivate teams.
• Retail sales experience and a strong sales mindset.
• Physically capable of standing long hours and lifting up to 35 lbs.
• Flexible schedule including evenings and weekends.
• Bilingual abilities preferred but not required.

Responsibilities

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee and support staff during shifts and enforce policies.
• Manage inventory from detergents to cleaning supplies.
• Assist in day-to-day laundromat management and operations.

Skills

Proven Leadership

Business Acumen

Maintenance Skills

Communication

Sales Mindset

Physical Fitness

Flexible Schedule

Bilingual (preferred)

Job description

214-50 Jamaica Jamaica, NY 11428

Pay Range: $21.00/hour

Job Title: Assistant General Manager Employment Type: Full-Time

Who we are:

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We've built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer:

• Competitive Pay & Earnings Potential: Competitive hourly rate.
• Sales-Based Bonus Program.
• Earn Tips from customers as a recognition of exceptional service!
• Work-Life Balance & Benefits
• Health Care Coverage Option – Comprehensive medical benefits
• Employee Discount Program – Specialperksand savings.
• Additional Perks: Professional Development & Growth – Advance with a fast-growing company.

Your Role as an Assistant General Manager:

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities:

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision – Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management – Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support – Assist in the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operational at all times.

Who We're Looking For:

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule – The ability to work evenings and weekends as needed.
• Bilingual: Aplus, butnotrequired.

Job Type: Full-time

Ability to Commute:

Work Location: In person

Why Join Our Team?

• Competitive hourly pay and earnings potential
• Sales-based bonus opportunities
• Tips from customers who appreciate great service
• Multiple shifts and flexible scheduling
• Employee discount and commuter benefits
• Career growth with a fast-growing company

If you're passionate about customer service and want to grow with a company that values its people, explore our opportunities and join the Clean Rite Crew today!