Assistant General Manager

Laundry Management Services; Fall River (MA); In loco; USD 25.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care coverage

Employee discounts

Professional development

Descrizione del lavoro

Laundry Management Services in Fall River, MA is seeking an Assistant General Manager to partner with the General Manager and drive exceptional customer experiences and operational excellence. You will manage wash, dry, and fold services while maintaining a clean, inviting store and promoting products.

The role requires 2+ years in leadership within retail or service, strong business acumen, and a flexible schedule.

Competenze

• Leadership experience in retail/service
• Strong customer service and communication
• Sales mindset with revenue awareness
• Hands-on maintenance and operations abilities

Mansioni

• Deliver outstanding customer service and supervise staff during shifts.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee inventory and supplies, ensuring shelves are stocked and organized.
• Support day-to-day laundromat operations and ensure a welcoming environment.

Descrizione del lavoro

321 Rhode Isl Ave Fall River, MA 02721 Pay Range: $18.00/hour Join Our Success Story:

As an Assistant General Manager at one of our Locations

Job Title: Assistant General Manager

Employment Type: Full-Time

Who we are: Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We’ve built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

What We Offer: Competitive Pay & Earnings Potential: Competitive hourly rate. Sales-Based Bonus Program. Earn Tips from customers as a recognition of exceptional service! Work-Life Balance & Benefits: Health Care Coverage Option – Comprehensive medical benefits Employee Discount Program – Specialperksand savings. Additional Perks: Professional Development & Growth – Advance with a fast-growing company.

Your Role as an Assistant General Manager: As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities:

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management:Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support:Assistin the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Who We’re Looking For:

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills – You know how to motivate teams and serve customers.
• Strong Sales Mindset – experience working in retail.
• Physically Capable – Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule –The ability to work evenings and weekends as needed.
• Bilingual: Aplus, butnotrequired.

Job Type: Full-time Ability to Commute: Work Location: In person

Step into the future of laundry services! As one of America’s largest retail laundromat operators, we’re not just doing laundry, we’re transforming the customer experience. Since 1996, we’ve built modern 4,000+ sq ft “super store” laundromats designed with cutting-edge equipment, comfortable spaces, and a customer-first mindset that sets industry standards. At Clean Rite, our people make the difference. We’re proud to build teams that deliver exceptional service while supporting the communities we serve.

Why Join Our Team?

• Competitive hourly pay and earnings potential
• Sales-based bonus opportunities
• Tips from customers who appreciate great service
• Multiple shifts and flexible scheduling
• Employee discount and commuter benefits
• Career growth with a fast-growing company

If you're passionate about customer service and want to grow with a company that values its people,