We are seeking an experienced, passionate, and hospitality-driven Assistant General Manager to join an acclaimed, award-winning San Francisco restaurant group. Known for its refined take on modern Italian cuisine, seasonal tasting menus, and tableside presentations, this concept offers an exceptional working culture, hands-on training, and long-term career growth.
Key Responsibilities
- Floor Leadership: Serve as a visible, composed floor presence during service, coaching, supporting, and guiding the front-of-house team in real time.
- Service Excellence: Partner with the General Manager to uphold and elevate refined hospitality standards, proactive guest engagement, and seamless service recovery.
- Staff Education: Lead impactful pre-shift lineups and ongoing training programs focused on Italian cuisine, wine knowledge, table service standards, and allergen awareness.
- Cross-Department Collaboration: Ensure clear, proactive communication across dining room staff, kitchen leadership, private events, and executive management.
- Operational Oversight: Assist with day-to-day administrative duties, financial oversight, labor management, and scheduling.
- Culture & Team Development: Participate in weekly leadership meetings and help cultivate an accountable, positive, and inclusive workplace culture.
Qualifications
- 2+ years of Assistant General Manager experience in a high-volume ($7M+) upscale or fine dining environment.
- Proven track record of strong, composed floor leadership during demanding, fast-paced dinner services.
- Working knowledge of Italian food and wine, paired with an enthusiasm for continuous learning and team education.
- Exceptional communication and interpersonal skills across front-of-house, culinary, and management teams.
- Strong organizational skills with the ability to balance guest hospitality with back-of-house operational priorities.