Assistant General Manager

Shell Shack, Inc.; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Employee meal discounts

Paid time off

Career advancement opportunities

Job summary

Shell Shack, Inc. is seeking an Assistant Manager to support the General Manager in daily restaurant operations, supervise staff, and ensure guest satisfaction while upholding high standards of quality, service, and cleanliness.

The role requires strong leadership, attention to detail, and the ability to excel in a fast-paced environment. The position offers opportunities for growth into the General Manager role, with a competitive salary and performance incentives.

Qualifications

• Previous experience in Assistant Manager, Supervisor, or similar role in restaurant.
• Strong leadership, communication, and organizational skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Knowledge of restaurant operations (FOH and BOH).
• Familiarity with POS systems, scheduling, and basic financial reporting.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Assist the General Manager in overseeing daily restaurant operations.
• Supervise and support front-of-house and back-of-house staff during shifts.
• Ensure compliance with health, safety, and sanitation standards.
• Provide excellent guest service and resolve issues promptly and professionally.
• Assist with scheduling, staffing, and training of employees.
• Monitor inventory levels and assist with ordering supplies as needed.
• Help manage restaurant financial performance, including labor and food costs.
• Lead by example and foster a positive team environment.
• Step into the General Manager role when they are not present.

Skills

Leadership

Communication

Organizational skills

Multitasking

Customer service

Problem solving

Tools

POS systems

Job description

Summary

We are seeking a dedicated and motivated Assistant Manager to help oversee the daily operations of our restaurant. The Assistant Manager supports the General Manager in supervising staff, ensuring guest satisfaction, and maintaining high standards of quality, service, and cleanliness. This role requires strong leadership skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Assist the General Manager in overseeing daily restaurant operations.
• Supervise and support front-of-house and back-of-house staff during shifts.
• Ensure compliance with health, safety, and sanitation standards.
• Provide excellent guest service and resolve issues promptly and professionally.
• Assist with scheduling, staffing, and training of employees.
• Monitor inventory levels and assist with ordering supplies as needed.
• Help manage restaurant financial performance, including labor and food costs.
• Lead by example and foster a positive team environment.
• Step into the General Manager role when they are not present.

Qualifications

• Previous experience as an Assistant Manager, Supervisor, or similar role in the restaurant industry.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Familiarity with POS systems, scheduling, and basic financial reporting.
• Flexibility to work evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 40 lbs as needed.
• Comfortable working in both dining room and kitchen environments.

Benefits

• Competitive salary with performance incentives
• Employee meal discounts
• Paid time off (if applicable)
• Opportunities for career advancement into General Manager role

Compensation: Competitive salary