Assistant General Manager

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 90,000 - 115,000; Full time

Job summary

Foxwoods Resort Casino’s Hell’s Kitchen is seeking an Assistant General Manager to lead a high-energy dining team, partner with the GM to oversee daily operations, staffing, and service standards in a high-volume environment. You will mentor and develop talent, ensure guest experiences meet world-class expectations, and uphold Gordon Ramsay’s standards, including weekend and holiday shifts.

A degree or equivalent experience is required, with supervised leadership experience and a track record in

Qualifications

• Associate's Degree or higher required or equivalent experience.
• 1 year restaurant supervisory experience in a high-volume operation, or 3 years in a related high-volume role.
• Ability to work weekends, holidays and peak business periods.

Responsibilities

• Oversee daily restaurant operations and staffing to ensure smooth service.
• Maintain and enforce world-class service standards and guest experience.
• Mentor and develop team members while upholding Gordon Ramsay brand standards.

Skills

Team leadership

Staffing management

Guest service excellence

Mentoring & development

High-volume operations

Education

Associate's Degree or higher

Job description

Are you ready to lead a high-energy restaurant team and deliver world-class dining experiences? As the Assistant General Manager at Hell’s Kitchen, you will work alongside the General Manager to oversee daily operations, manage staffing, and ensure the seamless execution of service standards. You will mentor and develop a talented team, maintain operational excellence during peak business periods, and help uphold the globally recognized standards of a Gordon Ramsay restaurant. This is an exciting opportunity for a results-driven leader with a passion for hospitality and high-volume restaurant management.

Under the direction of the General Manager, the Assistant General Manager is responsible for the direct management of all restaurant processes and personnel, staffing levels and the smooth operation of the venue. The primary responsibility is to ensure excellent guest experiences are maintained at all times. In joining our team, you commit to supporting this mission by demonstrating our guest service standards at all times and holding all team members to the same. An Associate's Degree or higher; or the successful completion of an internal development program; or previous work experience from an equal or higher position with very similar job responsibilities and business volumes is required. A minimum of (1) year restaurant supervisory experience in a high-volume operation or (3) years of restaurant related experience (in a relevant function to the position being applied to) in a high-volume operation is required. Working during weekends, holidays and peak business periods are required, including working any shift/day designated by the Food and Beverage department.

Located on the Mashantucket Pequot reservation, this position will be filled in accordance with Tribal law.