Assistant General Manager

UFC Gym - Downtown Pittsburgh; Hilo (HI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health, dental, and vision insurance

Paid Time Off

Flexible scheduling

Opportunity for advancement

Tuition assistance

Job summary

UFC Gym - Downtown Pittsburgh is seeking an Assistant General Manager (AGM) to assist the General Manager in driving sales performance and operational excellence. The AGM will lead and coach teams to maintain high UFC brand standards.

Responsibilities include managing staff, supporting member satisfaction, and overseeing facility operations. Candidates should possess sales and leadership experience, strong communication skills, and a high school diploma or GED. Competitive salary and benefits offered.

Qualifications

• 1–3 years of experience in sales and at least 1 year in a leadership role.
• Strong communication and basic computer skills are essential.
• Ability to stand for long periods and lift between 50–120 lbs.

Responsibilities

• Supervise front-line staff to ensure smooth operations.
• Manage guest pipeline and membership targets.
• Conduct regular facility walk-throughs.

Skills

Sales experience

Leadership

Communication skills

Proficiency with computer systems

Education

High School Diploma or GED

Some college preferred

Job description

Overview

The Assistant General Manager (AGM) is a key leadership role, responsible for supporting the General Manager in driving sales performance, operational excellence, and a world‑class member experience. The AGM leads and coaches the team to ensure the gym hits its targets and maintains the high standards of the UFC GYM brand.

Key Responsibilities

Team Support & Leadership

• Assist in supervising front‑line staff and department leads to ensure smooth daily operations.
• Support onboarding and ongoing development of new team members to meet brand expectations.
• Act as a role model for the “Train Different” philosophy, fostering an energetic and welcoming environment.

Sales & Growth

• Manage the guest pipeline, including lead generation, outreach, and touring prospective members.
• Help the team reach monthly membership and private coaching targets.
• Execute in‑club events and community outreach to drive awareness and new member sign‑ups.

Operations & Service

• Engage with members to ensure satisfaction and address concerns before they arise.
• Conduct regular walk‑throughs to ensure the facility is clean, safe, and fully functional.
• Assist the GM with scheduling, inventory management, and compliance with all company policies.

Qualifications

• 1–3 years of sales experience and at least 1 year in a supervisory or leadership role.
• Strong communication skills and proficiency with basic computer systems (Office/Google Workspace).
• High School Diploma or GED required; some college preferred.
• Ability to stand for long periods and lift between 50–120 lbs.

Benefits

• Bonus based on performance.
• Competitive salary.
• Employee discounts.
• Free uniforms.
• Health, dental, and vision insurance for eligible employees.
• Paid Time Off and flexible scheduling.
• Opportunity for advancement and tuition assistance.
• Training & development and wellness resources.

Compensation: $45,000.00 – $65,000.00 per year.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668‑0911 or [e-mail].